Covid 19 Policy* *For trips booked between August 1 and October 30, 2020
Book Your Adventure with Confidence for Travel Through 2021
Covid 19 Terms and Conditions
True Hope Travel is providing new, more flexible booking policies in order for you to plan your future travel with peace of mind. For new bookings made for travel this year and in 2021 by September 30, 2020, you may now change or cancel up to 90 days prior to departure in the event of a COVID-19-related reason — whether at home or in your travel destination — and receive a credit toward future travel.
Terms and Conditions For new bookings for 2020–21 travel made between August 1 and October 30, 2020, guests may change or cancel the booking up to 90 days prior to departure in the event of a COVID-19-related reason stated below. The following two options exist for changing or cancelling a trip that is booked within that time frame. 1) Option #1 - Full Travel Credit for Rebooking At the discretion of the guest, they may choose to receive a travel credit for the full amount of the trip that was paid and apply it to any other THT trip between the time of their original trip and December 31, 2022. 2) Option #2 - "No Questions Asked" Refund A guest may cancel their trip and receive a refund for the full amount paid, minus a $1,250 cancellation fee.
All funds applied to a new booking are non-transferable and non-refundable. Guests who cancel without rebooking another trip will receive a credit toward future travel valid through December 31, 2022; credit is non-transferable and non-refundable. Applicable price of new journey applies. Guest is responsible for non-refundable air fees, insurance and other related costs. All other standard terms and conditions apply to the booking. Special terms are subject to change and can be withdrawn at any time.
COVID-19-related reasons include: 1) The U.S. Department of State issues a Level 4: Do Not Travel Global Health Advisory, or the government in the guest’s country of residence restricts all but essential travel 2) The U.S. Department of State issues a Level 4: Do Not Travel due to COVID-19 for the destination the guest is traveling to, or the government in the guest’s country of residence issues a comparable advisory 3) The destination the guest is traveling to has entry restrictions in place that prohibit the guest from traveling, such as closed borders or extended quarantine requirements 4) International flights are cancelled without alternative routing available for guest to use to reach the destination(s) in the itinerary
Cancellations must be received in writing. Additional terms and fees apply to Internal Airfares, Extra Services and Partial Room cancellations.
Please refer to full Terms & Conditions for further specifics located by clicking the button below.